Sending mail - letters

Sending letters - Size-based Pricing

On 8 May 2010, Jersey Post changed the way that postal prices are calculated. From this date all items are now priced on their size as well as their weight and will fall into one of three categories. More information on these categories can be found in the table below.

In addition, there is now greater delivery choice for any item being posted to a Jersey address. The Standard service starts from 36p and has a three-day delivery target, whilst Priority gives next-day delivery from 39p.

To calculate the cost of your postage, please visit the Related Links section. 

 Category  

 Description 

Pricing

 Letter

  Greetings cards, personal letters, postcards and bills are some examples of items that awill probably fall into this category. Items in this category must not exceed:

Length: 240mm max
Width: 165mm max
Thickness: 5mm max
Weight: 100g max

Local

UK, IoM, other CI

Europe

International

Large Letter

   A4 documents, CDs and DVDs in their cases, certificates, some larger greeting cards, greetings cards with with badges and magazines will probably fall into this category. Items in this category must not exceed:

Length: 353mm max
Width: 250mm max
Thickness: 25mm max
Weight: 750g max

Local

UK, IoM, other CI

Europe

International

 

 Packet

  Gifts, clothes, shoes, posters, larger books and documents will probably fall into this category. Items in this category must not exceed: 

Dimensions: 610mm x 460mm x 460mm OR

Weight: 2kg

Maximum packet dimensions
If the packet you are sending exceeds these dimensions or weighs more than 2kg, your item will need to be sent by Parcel service

Rolled items
The maximum length for rolled or cylindrical items is 900mm, and the length plus twice the item diameter must be no more than 1040mm.
Local

UK, IoM, other CI

Europe

International

Compensation for undelivered items

Jersey Post offers a compensation scheme for items that are posted from a Jersey Post outlet but that are not delivered to their final destination. Please click here for more information on Jersey Post’s Consumer Code which gives details of the compensation scheme and how to make a claim.