The number of parcels being received by Jersey Post for delivery on-island continues to grow. With Christmas not far away, volumes are expected to increase by over 30% during December.
Appreciating that many people are not at home when the postman calls, the company has launched a range of online services that customers can sign-up for 24 hours a day, 7 days a week. The online self-service portal already allows customers to sign up for the 24/7 Parcel Locker service and to arrange a redelivery, but now customers also have the option of registering online for Jersey Post’s SecureDrop service.
The standard SecureDrop Home service allows items of mail that do not need a signature to be delivered to a secure, weatherproof location on the customer’s premises. SecureDrop Neighbour allows items of mail, including those requiring a signature to be left with a neighbour if there is no answer at the customer’s door.
In September 2016, Jersey Post launched an additional feature to the service – SecureDrop Signature. This enables all deliveries, including those that require a signature such as Special Delivery, to be delivered to a customer’s SecureDrop location. A unique barcode will be affixed to each customer’s SecureDrop delivery point for the postal worker to scan when an item is delivered. By scanning the barcode the postal worker registers proof of delivery at the property.
Andy Jehan, Director of Postal Operations commented: “In recent years, we have seen an increase in the number of items requiring a signature at the point of delivery. In the run up to Christmas, we’d like to encourage islanders to sign up for this service, so that we are able to deliver on the first delivery attempt and minimise the amount of missed delivery notes being left for customers.”
Any customers who are not yet users of the SecureDrop service, but who would like to register are encouraged to visit our website and apply for the service. If the chosen location is authorised, we will confirm to the individual that we are happy to commence the service. Interested customers should visit: www.jerseypost.com/self-service.