Christmas Information

With Christmas just around the corner, here you’ll find all the information you need on post office opening times, last posting dates, postage prices and promotions for 2023.

To ensure items stand the best chance of arriving on time, Islanders are encouraged to do their online shopping as early as possible and to post items with plenty of time using our tracked and signed or FedEx courier service. 

Buy postage online

Use our fast and flexible online postage tool to create, buy and print your postage labels at a time and place that’s convenient for you. Simply print and affix the labels to your parcels and drop them at your nearest post office.

Buy postage online

Last Posting Dates

These are the recommended last posting dates from Jersey to these destinations:

Letters, Cards and Documents
Destination Last Posting Date
Jersey - By 10am Post Boxes / by 4pm Sub Post Offices Thursday 21 December
Jersey - Broad Street and Rue des Pres Post Offices Friday 22 December
UK, IOM and other CI Friday 15 December
UK, IOM and other CI - Tracked & Signed service Monday 18 December
Europe Monday 4 December
Rest of World Friday 1 December

*Latest recommended posting dates are correct at the time of publishing and are subject to change. Dates can vary according to the country. Click here for country-specific details. 
**We advise customers to send items using our tracked and sign service as this will stand the best chance of a delivery attempt during this period of extraordinary measures. 
Please note: items of mail containing Goods and Merchandise can only be sent as Parcel and Large Parcel formats.

Parcels, Gifts & Merchandise
Destination Last Posting Date
Jersey Thursday 21 December
UK, IOM and other CI Wednesday 13 December
UK, IOM and other CI - Tracked & Signed** up to 10kg (Prepaid VAT) Friday 15 December
UK, IOM and other CI - Tracked & Signed** up to 10kg (Without prepaid VAT) Wednesday 13 December
Europe Friday 1 December
Rest of World Friday 24 November

*Dates can vary according to the country. Click here for country-specific details. **We advise customers to send items using our tracked and sign service as this will stand the best chance of a delivery attempt during this period of extraordinary measures. 

Please note: items of mail containing Goods and Merchandise can only be sent as Parcel and Large Parcel formats anyone sending parcels off-island must provide electronic pre-advice customs information (EAD). This includes information on the sender, the recipient, and the details of the contents within the parcel. Please click here for more information on EAD. 

 

Opening Times

Broad Street and Rue Des Pres post office and parcel collection will be open at the following times between 20 November 2023 and 2 January 2024.

Please note we are not open on Public or Bank Holidays. Normal opening hours resume from 2 January 2024. 
Broad Street Post Office
Date Time
Monday to Friday 08:30 - 17:00
Saturday (commencing 25 Nov) 08:30 - 15:00
Sunday Closed
Except  
Saturday 23 08:30 - 13:00
Saturday 30 08:30 - 13:00
Rue des Pres Post Office and Parcel Collection Depot
Date Time
Monday to Friday 08:00 - 18:00
Saturday (commencing 25 Nov) 08:30 - 14:00
Sunday Closed
Except  
Saturday 23 08:30 - 13:00
Saturday 30 08:30 - 13:00

Customers are advised to collect their items promptly from our Rue des Pres parcel collection depot to avoid items being returned to sender. Please note we are not open on Public or Bank Holidays. Normal opening hours resume from 2 January 2024. 

Customer Care Opening Times  

Our Customer Care Team are available Monday, Tuesday, Thursday, Friday between 8:30am - 5:30pm, from 9am on Wednesday. Please see below for Christmas opening hours on Saturdays. 

Date Time
Saturday 25 November 9am - 2pm
Saturday 2 December 9am - 2pm
Saturday 9 December 9am - 2pm
Saturday 16 December 9am - 2pm
Saturday 23 December 9am - 1pm
Saturday 30 December 9am - 1pm

Please note we are not open on Public or Bank Holidays. Normal opening hours resume from 2 January 2024. 

Business Collection times 

Please make a note of our business collection times during the Christmas period. If you wish to post mail on the dates we are not collecting, you can do so by visiting our Broad Street and Rue des Pres post offices before 2pm.

Business Collection times
Day Collection
Friday 22 December Yes
Monday 25 December No
Tuesday 26 December No
Wednesday 27 December Yes
Thursday 28 December Yes
Friday 29 December Yes
Monday 1 January No

Addressing Standards

View our guidelines and addressing standards to ensure hassle-free delivery of your mail.

Addressing Standards

What can I send?

Did you know some common items such as nail varnish and batteries are considered dangerous and restricted from the postal network? Find out what is safe to send.

Dangerous and Restricted Goods

Need your item delivered quickly?

Express delivery is a premium option that can be added to any item to ensure a speedy delivery.

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