SecureDrop PLUS

Following customer feedback and with the volume of packets and parcels increasing, Jersey Post is working hard to find ways of ensuring first time delivery to our customers. At present we are trialling an enhanced version of our existing SecureDrop service – SecureDrop PLUS – in St Helier, St Clement and St Saviour. This service will then be rolled out across the island from the end of January 2013.

SecureDrop PLUS enables you to select the alternative delivery option that best suits your
requirements from the following three options:

SecureDrop (Home):
Nominate a safely accessible, weatherproof location within the grounds of your property and:

• We’ll deliver items that are too big to fit through your letter box to your SecureDrop when you’re not at home.
• We’ll put a card through your door to let you know it is there.
• This service is available only for items that do not require a signature.

This service is still available to all parishes outside of the trial parishes. If you have not yet got a SecureDrop and would like to sign up, please click here to download the relevant application form.

SecureDrop (Neighbour):
Nominate a neighbour to receive and sign for items on your behalf and:

• We’ll deliver items that are too big to fit through your letter box to your SecureDrop when you’re not at home.
• We’ll put a card through your door to let you know it is there.
• This service is available for all items, except Royal Mail Special Delivery.

SecureDrop (Postal):
Nominate one of our Collection Points at Commercial Street or Rue des Pres, to have any items requiring signature, or that are too big to go through your letter box delivered there directly:

• You will receive an e-mail or text message by 12 noon the same day advising you that there is an item available for collection.
• Your item is available for collection immediately on receipt of this message (on the same day that delivery is attempted – 24 hours earlier than the standard process).
• You will need to show the text message or e-mail, together with photo ID when collecting your item
• This service is available for all items delivered by Jersey Post, including items requiring a signature on delivery

If you would like to sign up for this service, please complete the relevant sections of the application form, which can be downloaded from the Related Links section of this page.

Your completed application form and the required documentation* can either be:

• Posted to us at: SecureDrop PLUS, Customer Services, Jersey Post, Postal Headquarters, JERSEY, JE1 1AA
• Scanned and e-mailed to customerservices@jerseypost.com

*All new applications should be sent along with an original or certified copy of a recent utility bill, credit card or bank statement (3-6 months old and name must match the lead name on the application form).