You may have recently received a letter which informs you about important changes to our delivery of parcels, packets and signed-for mail and where you now have to collect your parcels from but don't panic!
If you’re planning on going away for a length of time you might want to consider using our retention of mail service. With this service, we will hold your mail for a period of time of up to two months.
If you’re moving house, going away for a length of time, or need an alternative delivery location on a temporary or permanent basis, Jersey Post offers a range of convenient solutions to prevent a build-up of mail on your doorstep.
Occasionally, when insufficient postage is applied at the point of posting items, it is necessary for Jersey Post to levy a surcharge that covers the cost of putting the item through the postal system.