Christmas Information

With Christmas just around the corner, here you’ll find all the information you need on post office opening times, last posting dates, postage prices and promotions for 2019.

Alternative Delivery Services 

Don't miss a delivery this Christmas!

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Last Posting Dates

These are the recommended last posting dates from Jersey to these destinations: 

Letters, Cards and Documents
Destination Last Posting Date Additional Information
Jersey Monday 23 December By 9am Post Boxes / by 4pm Sub Post Offices
Jersey Tuesday 24 December (by 6am) Broad Street and RDP Post Offices only
UK, IoM and other CI Thursday 19 December  
UK, IoM and other CI Friday 20 December (by 4pm) Tracked & Signed service**
Europe Friday 6 December*  
Rest of World Friday 6 December*  

*Dates can vary according to the country. Click here for country-specific details. 
**Guaranteed delivery for cards and documents by 9am or 1pm the next working day with compensation.

Please note: items of mail containing Goods and Merchandise can only be sent as Parcel and Large Parcel formats. 

Parcels, Gifts & Merchandise
Destination Last Posting Date Additional Information
Jersey Saturday 22 December (by noon)  
UK, IOM and other CI Thursday 19 December  
UK, IOM and other CI Friday 20 December (by 4pm) Tracked & Signed** up to 2kg (Prepaid VAT)
Europe Monday 2 December*  
Rest of world Friday 22 November*  

*Dates can vary according to the country. Click here for country-specific details. 
**Parcels, gifts and merchandise cannot be guaranteed due to possible delays at UK Customs. Terms and Conditions apply. 

 

Reduced Christmas Posting Rates

To help you keep in touch with family and friends during the festive period, Christmas themed stamps will be on sale at reduced prices for card and letter-sized items from Wednesday 20 November until Friday 6 December 2019* at all post offices.

Reduced Stamp Prices
Destination Weight (up to) Reduced price Original price
Jersey Local Letter 100g 45p 52p
UK (other CI & IOM) 100g 59p 67p
Europe 100g 67p 80p
Jersey Large Letter 100g 80p 85p
UK Large Letter 100g 99p £1.15

*After 6 December, normal postage rates apply. Reduced stamps can still be used but please add additional postage to avoid surcharges and potential delays. 

Opening Times

Broad Street and Rue Des Pres post office and parcel collection will be open at the following times between 30 November 2019 and 2 January 2020.

Broad Street Post Office
Date Time
Monday to Friday 08:30 - 17:00
Saturday (commencing 7 Dec) 08:30 - 16:00
Sunday Closed
Except  
Tuesday 24, Saturday 28 & Tuesday 31 08:30 - 13:00
Rue Des Pres Post Office
Date Time
Monday to Friday 08:30 - 17:30
Saturday (commencing 7 Dec) 08:30 - 16:00
Sunday Closed
Except  
Tuesday 24, Saturday 28 & Saturday 31 8:30 - 13:00
Rue Des Pres Parcel Collection
Date Time
Monday to Friday 08:00 - 20:00
Saturday (commencing 30 Nov) 08:00 - 16:00
Sunday 1, 8, 15 & 22 10:00 - 14:00
Except  
Tuesday 24 & Tuesday 31 08:00 - 16:00
Saturday 28 08:00 - 15:00

Customers are advised to collect their items promptly from our Rue Des Pres parcel collection depot to avoid items being returned to sender. 

Normal opening hours resume from Thursday 2 January 2020. 

It is very difficult to provide exact delivery timescales to off-island addresses as there are so many factors outside of Jersey Post's control e.g. weather, transport delays, processing in the destination country etc. However, as a rough guide we say: UK, other Channel Islands and Isle of Man - 3-5 working days. European addresses - 7-10 working days and Rest of World destinations up to 10-12 working days. Please note - these timescales are for letters and documents. Due to Customs restrictions and controls in other countries it is impossible to provide delivery estimates for goods or merchandise.

Our Customer Care call centre is open 8:30am-5:30pm weekdays (except 9am on Wednesdays) and 9am-1pm on Saturdays.

SecureDrop Signature enables Jersey Post to leave any item, including those that require a signature on delivery, in your designated SecureDrop location. We provide you with a barcode to stick in your SecureDrop location that is scanned in lieu of taking a signature. This provides us with the time and proof that your item has been delivered.

Need more help and advice? Visit our FAQ Section

Addressing Standards

View our guidelines and addressing standards to ensure hassle-free delivery of your mail.

Addressing Standards

What can I send?

Did you know some common items such as nail varnish and batteries are considered dangerous and restricted from the postal network? Find out what is safe to send.

Dangerous and Restricted Goods

Need your item delivered quickly?

Express delivery is a premium option that can be added to any item to ensure a speedy delivery.

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