Electronic Advance Data (EAD) for Consumers

Driven by UK and international regulatory changes, from 1 January 2021, anyone sending parcels internationally must provide electronic pre-advice customs information. This includes information on the sender, the recipient, and the details of the contents within the parcel.

What’s changing?

Parcel items containing goods or merchandise being sent to international destinations will require electronic pre-advice customs information. This comes into effect for parcels being sent to the United Kingdom from 1st April 2021*.

  • 1st January 2021 - International Items
  • 1st April 2021 - UK Items 


Why is this new a requirement?

  • Security is high on the agenda for governments globally and new regulatory from the Universal Postal Union (UPU) has made it a requirement to send electronic pre-advice on items (parcels and packets, not letter mail) being sent via the postal system.

  • Pre-advice data helps to automate and speed up manual processes by reading electronic pre-advice data as opposed to manually checking parcels. This can enable a more efficient Customs clearance process abroad.

What information is needed for the label?

The information that is currently captured on CN22 and CN23 custom forms now needs to be presented in advance, between the originating postal networks and the destination countries. Additionally, some fields that are currently optional on these forms will become mandatory, and the most considerable change is that for each item within the parcel, you will now need to list the individual:

  • Dimensions (preferable) 
  • Weight
  • Quantity
  • Value  

We have adapted our combined postage customs label to capture this information and to include a Universal Postal Union (UPU) compliant S10 barcode that ensures each item can be linked, via the barcode, to the electronic pre-advice information.

How to create the new postage labels?

Option 1: Online

The simplest and most convenient way for you to provide this new information is through Jersey Post’s online postage portal as EAD information will be automatically captured for postage labels you purchase online.

By signing up for a Jersey Post free account, you can save time and skip the queues by creating and printing postage labels that meet the new requirements at home or work, without the need to visit and queue at the post office.

To purchase and print your label online please start here.

Don't have a printer?
Dedicated printing machines have also been made available at our Broad Street branch for customers that do not have printing facilities at home.

Option 2: At our Post Offices

If you are unable to use the online postage portal, you can visit any of our island-wide post offices bringing with you the required information when sending items overseas. This includes information on the sender, the recipient, and the details of the contents within the parcel. For each item within the parcel, you will also now need to list the individual:

  • Dimensions (preferable) 
  • Weight
  • Quantity
  • Value  

What will happen to items sent without EAD?

  • Items could be returned or destroyed
  • Significant delays to your customers
  • Potential additional charges

How does this impact business customers?

Jersey Post Business customers should visit the dedicated EAD Business page here.

*Letter mail formats containing letters, cards and/or documents will not be affected by this new requirement.