With less than 6 weeks till Christmas Day, parcel volumes are already rising at Jersey Post and look set to exceed the increases experienced in previous years.
This December, Jersey Post is anticipating an increase of 30% in parcel traffic compared to other months, as more and more islanders chose to shop online for Christmas gifts and festive items. Throughout 2016, Jersey Post has seen a steady year-on-year increase in parcel traffic, and anticipates this Christmas being one of the busiest yet for postal staff.
Andy Jehan, Director of Operations said, “Naturally, Christmas has, and will always be our busiest time of year; the only difference now is the format of mail that suddenly peaks at this time of year. For the last five years, the number of letters and cards we receive for delivery and despatch has steadily declined, whilst the number of packets and parcels, especially inbound, has risen dramatically. Last year we introduced a parcel sorter to our operation and this has been a huge help in speeding up the process for our customers, indeed it has already processed over 2.5million items since its introduction. If any customers would like to come and see behind the scenes at the changes we’ve made, we have a Christmas themed open day taking place on Saturday 3 December.”
With such high volumes predicted, Jersey Post will be offering a range of services to customers to help alleviate some of the Christmas stress with quicker, more convenient parcel delivery services. In addition to the free SecureDrop and Text & Collect services currently available, for the month of December all existing parcel locker customers, or any customer choosing to sign up between now and the beginning of December, will be able to benefit from an unlimited amount of parcels delivered to one of Jersey Post’s 24/7 parcel lockers. Customers select the bank of lockers that is most convenient to them and would normally pay either a per item amount, or a monthly subscription to use this service, but no charge will be made for the month of December.
In addition, Jersey Post will also be offering free redeliveries to Broad Street during December. Normally these would be charged at £2.00 per item, but the redelivery fee will be waived until 31 December 2016. Redeliveries can be made by contacting Customer Services, or they can now also be arranged online at www.jerseypost.com/self-service.
Every Christmas, to encourage islanders to keep in touch with friends and family at this time of year, Jersey Post offers reduced price postage for cards and letter sized items. This Christmas is no exception, and reduced price postage stamps will be available at all post offices from Thursday 21 November until 9 December. This year, the prices and stamps will be:
|Local (weighing no more than 100g)||43p (reduced from 48p)|
|UK, IoM and other Channel Islands (weighing no more than 100g)||55p (reduced from 60p)|
|Europe (weighing no more than 40g)||66p (reduced from 74p)|
|International (weighing no more than 40g)||£1.19 (reduced from £1.29)|
Finally, all households will be receiving Jersey Post’s Christmas posting guide through their letterbox this week. This leaflet contains information on recommended last posting dates, opening times for Broad Street post office, Rue des Pres post office and the Christmas parcel collection depot, as well other helpful information on posting at Christmas. This information can also be viewed online at www.jerseypost.com/christmas.
Customers can also keep up to date with last posting dates, peak times for services and updates to deliveries and despatches through our social media channels on Facebook and Twitter.
Anyone wishing to attend the Christmas Open Day on Saturday 3 December should visit www.jerseypost.com/openday for more information and to book.