Often out during the day? Never have time to visit the post office? We have a range of delivery options to ensure you get your items as quickly and as easily as possible
We offer island-wide home delivery as well as a range of alternative delivery and collection options to suit your budget and lifestyle.
Our free 24/7 Parcel Collection service is ideal for customers who need a convenient and easy location to collect their items. Any item, even those that usually require a signature, can be delivered straight into a secure 24/7 locker for you to collect at your leisure. These can be found at various locations across the island.
Our free SecureDrop service lets you select a safe, weather-proof location within your home grounds as an alternative to your letterbox, so you can receive larger items and those requiring a signature, even when you’re not home. We are also able to leave items with a neighbour of your choice with your permission.
If you've missed a delivery, you can arrange to have your item redelivered to any local address and have it delivered at your convenience the very next working day.
You can set up SecureDrop in a number of ways. You can sign up online via our self-service section which can be reached by clicking here. Alternatively, you can obtain a form from any post office. The service is free and takes around 7 working days to set up.
If you would like to sign up for our 24/7 Parcel Collection service and have items delivered to a parcel locker at one of our six conveniently placed locker banks, you can do this online via our Account section. Please click here to start the process. You will need to have a credit or debit card to hand to complete this.
Although we deliver most parcels in Jersey, there are several other courier companies operating who often deliver parcels from retailers. Only items sent through Jersey Post's network will be delivered to lockers or to your SecureDrop. You will usually be informed who is delivering your parcels, either in a confirmation email, or via a link to track your items if they are sent via a premium service.
Track the progress of your item by entering the tracking number.
Occasionally your items may be delayed due to external factors, such as weather and transport delays. Get the latest service updates on our website.Service Updates