Track & Trace
Please enter your tracking reference number below. Our track and trace tool can be used to track items sent from Jersey.
Please note that numbers prefixed with UM signify an untracked service and will not return full tracking events.
Enter up to five reference numbers in the format of AA999999999JE, separated by commas.
Tracking Results
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No tracking information available.
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Please visit the carrier's website to track this item:
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Yes, provided that the service used to send the item was a trackable service.
- We have a Track and Trace facility which can be accessed by clicking here. You will need to have the tracking reference to hand in order to use this service.
- Please note that only Royal Mail reference numbers can be used in the tracker.
- To track an item sent using a courier service, you should use their website to track your item instead.
The track and trace service available on this website can track any item that has been posted from Jersey to any country in the world, provided that the service used was a trackable service.
If you are trying to track an item being sent to Jersey, you will need to make sure that you are using the tracking service for the postal authority in the country where the item was originally posted. You should also make sure that you have the correct tracking number to hand.
Please note that numbers prefixed with UM signify an untracked service and will not return full tracking events.
Jersey Post aims to deliver items as soon as they are received on-island, subject to Customs clearance (if applicable). If you are waiting for an item you should get in touch with the sender to request an update on their packages progress.
Lockers. Although we deliver most parcels in Jersey, there are other courier companies operating on the island who won't have access to your Jersey Post Locker.
To ensure you mail gets delivered to your locker your JPID must be quoted on the delivery address on your parcel.
E.G.
Pat Clifton Ref. JPACDE123
Your address line 1
St.Helier
Jersey
JE11AA
Secure Drop- Only items sent through Jersey Post's network will be delivered to your SecureDrop.
To register for secure drop simply sign up here https://jerseypost.com/account/personal/dashboard/#