Contact us

If you’ve got a problem or would like to find out more about our services, get in touch!

Customer Care

We'd love to hear from you, whether a question about any of Jersey Post’s services, compliments, complaints or comments, please get in touch. Our Customer Care team are available Monday, Tuesday, Thursday, Friday between 8:30am - 5:30pm, from 9am on Wednesday and between 9am-1pm on Saturdays.

By Post Customer Care Team
Jersey Post
Postal Headquarters
JERSEY
JE1 1AA

Phone (01534) 616616 Email customercare@jerseypost.com

Business Team

If you're interested in becoming a client of ours or if you would like to know more get in touch with our knowledgeable Business Team. They'll work with you on a delivery and collection plan that works for your business and that offers you an efficient, reliable and secure mailing solutions. Our team is always available to discuss your business requirements and how you can maximise the range of options available to you.

By Post Business Relations Team
Jersey Post
Postal Headquarters
JERSEY
JE1 1AA

Phone (01534) 616553 Email business@jerseypost.com

Human Resources

If you have any questions regarding the vacancies featured on this site, or would like more information about working for the Jersey Post Group, please contact us in any of the following ways:

By Post Human Resources Department
Jersey Post
Postal Headquarters
JERSEY
JE1 1AA

Phone (01534) 616697 Email recruitment@jerseypost.com

Media enquiries

If you're a journalist looking to make an enquiry, contact our Marketing Team. Past news releases are available on the News pages of our website.

By Post Marketing Team
Jersey Post
Postal Headquarters
JERSEY
JE1 1AA

Phone (01534) 616621 Email marketing@jerseypost.com

Post office locations & opening times

postcode & address finder

Track & trace

What are the Customer Care Team opening hours?

Our Customer Care call centre is open 8:30am-5:30pm weekdays (except 9am on Wednesdays) and 9am-1pm on Saturdays. They can be contacted on 01534 616616 or emailed at customercare@jerseypost.com.

What are the timeframes for responding to customer emails?

We aim to respond to all emails within 2 working days, on occasions, this may take longer if further investigating is required. If you need to speak to a member of staff urgently, please call us on 616616.

Can i request help through Social Media

Yes, but please note that at present our social media pages are monitored during office hours only. If you use these channels to contact us outside of these hours, we will respond as soon as we return to the office on the next working day.

We can be contacted through the following social media channels.

Instagram -Jersey Post (@jsypost)

Facebook -Jersey Post | Facebook