Contact Us

If you’ve got a problem or would like to find out more about our services, get in touch!


We'd love to hear from you, whether a question about any of Jersey Post’s services, compliments, complaints or comments, please get in touch. Our Customer Care team are available Monday, Tuesday, Thursday, Friday between 8:30am - 5:30pm, from 9am on Wednesday and between 9am-1pm on Saturdays.
By Post Customer Care Team
Jersey Post
Postal Headquarters
JERSEY
JE1 1AA
Phone (01534) 616616 Email customercare@jerseypost.com
If you're interested in becoming a client of ours or if you would like to know more get in touch with our knowledgeable Business Relations team. They'll work with you on a delivery and collection plan that works for your business and that offers you an efficient, reliable and secure mailing solutions. Our team is always available to discuss your business requirements and how you can maximise the range of options available to you.
By Post Business Relations Team
Jersey Post
Postal Headquarters
JERSEY
JE1 1AA
Phone (01534) 616590 Email business@jerseypost.com
If you have any questions regarding the vacancies featured on this site, or would like more information about working for the Jersey Post Group, please contact us in any of the following ways:
By Post Human Resources Department
Jersey Post
Postal Headquarters
JERSEY
JE1 1AA
Phone (01534) 616697 Email recruitment@jerseypost.com
If you're a journalist looking to make an enquiry, contact our Marketing team. Past news releases are available on the News pages of our website.
By Post Marketing Team
Jersey Post
Postal Headquarters
JERSEY
JE1 1AA
Phone (01534) 616621 Email marketing@jerseypost.com

Our Customer Care call centre is open 8:30am-5:30pm weekdays (except 9am on Wednesdays) and 9am-1pm on Saturdays.

  • Please keep in mind that customer care will open late at 10am on 28/02/2024 due to staff training. 

We aim to respond to all emails within 48 hours, on occasions, this may take longer if further investigating is required. If you need to speak to a member of staff urgently, please call (01534) 616616.

At present, our social media pages are monitored during office hours only. If you use these channels to contact us outside of these hours, we will respond as soon as we return to the office on the next working day.

Need more help and advice? Visit our FAQ Section