Moving Home

We know that moving house can be stressful with plenty of boxes to move (as well as boxes to tick!) Luckily, our mail redirection service is a simple task to cross off your list, giving you peace of mind that your mail will follow you to your new home.

Planning home improvements or ordering furniture for your new home? Our home improvement loans and Ship2me service can help you create the ideal home.

Manage Your

Mail Services

My JerseyPost
Set up and manage your redirection and mail retention services online.

Select a Service

Redirect your mail

Mail redirection is the best option to make sure you don’t miss any important mail when moving house. You can choose any time frame from one month, up to two years.

Redirect my mail

New Home? Big Ideas!

Whether you are investing in your dream kitchen or planning a full landscape of your new garden - we offer home improvement loans that can help finance your ideal home.

View our loans

Order from the UK

Did you know you can order from any UK store and Ship2me will deliver it to your door?

Find out more

You can sign up quickly and easily online by setting up a Jersey Post account. Application forms are also available from any post office, or online on the relevant service pages of this website. You can return a completed retention or redirection form to any Post Office (excluding the airport), together with the required ID and paperwork, in order to pay and complete the application process.  

Please note that once you have submitted your online application, you will be required to provide proof of identity and address prior to the service being set up. Once all relevant paperwork has been received, it takes around five working days to set up retention or redirection services. We will contact you to confirm when your services are active.

For anyone that is permanently leaving the island, there is now a States of Jersey form that also needs to be completed. The form can be accessed by clicking here, and, once completed will ensure that the States of Jersey contact all the relevant authorities to advise them of your departure – this includes doctors, schools, Social Security, Health and Social Services, your parish and the tax office – making it much easier for you!

You can set up SecureDrop in a number of ways. You can sign up online via our self-service section which can be reached by clicking here. Alternatively, you can obtain a form from any post office, or download one by clicking here. Please complete and return the form to us. The service is free and takes around 7 working days to set up.

Need more help and advice? Visit our FAQ Section

Track and trace

Track the progress of your item by entering the tracking number.

Service updates

Occasionally your items may be delayed due to external factors, such as transport and weather delays. Get the latest service updates on our website.

Find out more

Avoid customs delays

Goods and services tax (GST) must be paid on all items entering Jersey that exceed the threshold of £240. Avoid delays to your items by pre-paying the GST online.

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