Save time and skip the post office queues by creating postage labels online!
Postage labels that are created online meet the new EAD customs requirements, and you'll receive a 2% online discount on our standard postage rates.
What you’ll need ahead of sending:
Save time and skip the queues by paying and printing your postage labels online in a few easy steps:
Once registered, create, buy and print your postage label and affix it securely to your item.
Drop your item off at any of our island-wide post offices, or pop it in a postbox if it fits.
By buying postage online, you benefit from a 2% discount. It is the simplest and most convenient way to buy postage as there is no need to visit and queue at the post office.
Driven by Universal Postal Union (UPU) regulatory changes, anyone sending parcels to the UK or internationally must provide electronic pre-advice customs information. This includes information on the sender, the recipient, and the details of the contents within the parcel. For more information, click here.
Dedicated label printing machines have been made available at all of our Post Offices for customers that do not have access to printing facilities. This means you can still create and buy your postage online and email it to the printer when you arrive at your nearest Post Office. These printers are only for printing postage labels that have been purchased via Jersey Post's online postage portal. If you wish to print labels from Amazon and other retailers that are not a Jersey Post returns partner you can print these at Rue des Pres and Broad Street.
You can view our full list of returns partners here.
Once you've securely and correctly affixed the postage label to your item there are a number of ways you can get it to us, either:
If you are interested in registering for a Business Collect service please click here for more information.
For guaranteed next-day delivery to the UK use our Courier service, available online or over the counter. Alternatively, consider our Tracked & Signed service, with an expected next-day delivery. Due to customs import restrictions, we are unable to guarantee next-day delivery of goods or merchandise to the UK. Please note - adverse weather may impact on next-day services as they are reliant on mail plane arrival and departure.
It is very difficult to provide exact delivery timescales to off-island addresses as there are so many factors outside of Jersey Post's control e.g. weather, transport delays, processing in the destination country etc. However, as a rough guide we say: UK, other Channel Islands and Isle of Man - 3-5 working days. European addresses - 7-10 working days and Rest of World destinations up to 10-12 working days. Please note - these timescales are for letters and documents. Due to Customs restrictions and controls in other countries it is impossible to provide delivery estimates for goods or merchandise.