Signed For
Whilst our standard postage service will get your item to its destination, there are occasions when only a premium choice will do. Our range of premium postage options allow you to have tracking or a compensation option added to them.
Our Signed For premium service offers added security as it requires the recipient to sign for the item on delivery.
Why choose Signed For?
- Proof of delivery including a signature from the recipient
- Check online when your item has been delivered
- Includes compensation cover up to £30 in the unlikely event of loss or damage*
The postage rate you pay will be calculated by the format, weight of item and destination of the item, with the additional price of the Signed For option shown below.
| Premium Option | Local | UK, IoM and other CI | Europe | Rest of World | |
|---|---|---|---|---|---|
| Signed For | n/a | £2.95 | £3.95 | £4.95 |
Example
Sending a large letter of 500g to Portugal that you want a signature for on delivery:
|
1. |
Choose Standard postage for Large Letter up to 500g to Europe |
£9.08 |
|
2. |
Choose Premium Signed For option to Europe |
£3.95 |
|
Total price to pay: |
£13.03 |
|
Buy your postage label online
Find the right price for your item and print postage from your computer using our postage calculator tool. Postage labels that are created online meet the new EAD customs requirements, and you'll receive a 2% online discount on our standard postage rates.
*Our compensation cover does not include cover for delayed delivery.
Adverse weather may impact on services as they are reliant on the arrival and departure of the ferry.
It is very difficult to provide exact delivery timescales to off-island addresses as there are so many factors* outside of Jersey Post's control e.g. weather, transport delays, processing in the destination country etc. However, as a rough guide we say: UK, other Channel Islands and Isle of Man - 3-5 working days. European addresses - 7-10 working days and Rest of World destinations up to 10-12 working days. Please note - these timescales are for letters and documents. Due to Customs restrictions and controls in other countries it is impossible to provide delivery estimates for goods or merchandise.
*Please note that there will be a handful of occasions throughout the year, due to earlier tide times, when we must bring our post office cut off times forward to ensure same day despatch on the ferry service. On these occasions we will provide notice on our service updates page.
Click here to download the guide showing the destinations to which you can send items using the Premium Postage service.
Please see cut off times below for same day despatch of mail items:
|
Collection locations |
Normal boat collection times |
Early boat collection times* |
|
Business customers |
15:00 – 17:00 |
14:30 - 15:30 |
|
Postboxes |
10:00 |
10:00 |
|
Sub post offices |
16:00 |
15:00 |
|
Broad Street |
17:00 |
15:00 |
|
Rue des Pres |
18:00 |
16:00 |
*Please note that there will be a handful of occasions throughout the year, due to earlier tide times, when we must bring our post office cut off times forward to ensure same day despatch on the ferry service. On these occasions we will provide notice on our service updates page.
There are two daily ferry services carrying mail in and out of the Island. Inbound mail arrives into the Island each evening on the ferry service. Outbound mail goes on the ferry service to the UK which departs in the evening and arrives in the UK the following morning. There will be five outbound (JSY to UK) and six inbound (UK to JSY) services per week (Mon-Sat).
Protect your items
Sending something valuable? Add compensation cover to your postal items for better peace of mind.
Find out more
Need your item delivered quickly?
Express delivery is a premium option that can be added to any item to ensure a speedy delivery.
Express Delivery
What can I send?
Did you know some common items such as nail varnish and batteries are considered dangerous and restricted from being sent in the postal network?
Find out what is safe to send