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A free Jersey Post account allows you to access our online services and buy postage online.

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Forgotten Password

Please provide your Jersey Post account email address so your password can be reset. We will send you an email with a link to change your password.

Please note that it may take several minutes for your password reset email to arrive. If you request another link, it will deactivate any previous link sent, so please ensure you use the most recent.

The email address you signed up for your account with.
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What do I do if I lose access to my registered email address or forget my password?

To reset your password:

  1. Go to jerseypost.com,
  2. click top right to log in,
  3. select ‘forgot my password’ and follow the steps on screen.

If you have forgotten your email or have any other issues, please contact our Customer Care team they'll be able to assist. 

Password Emails

Make sure you get your password reset email. Check that emails coming from jerseypost.com are not blocked or sent to spam by your email provider.

For Help & Support Please use our Help & FAQs

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JERSEY
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