Freepost service
Make it easy for customers to respond to your business with Jersey Post's Freepost service.
Freepost allows you to include a pre-addressed return envelope or response form in your mailings, enabling customers to reply without needing to pay for postage. Instead, your business pays only for the responses you receive, making it a simple and cost-effective way to encourage customer engagement.
Whether you're collecting application forms, survey responses, donations, payments, or customer enquiries, Freepost removes the hassle and cost for your customers, helping to improve response rates and make doing business with you easier.
How it Works
- Apply for a Jersey Post Freepost licence.
- Receive your unique Freepost licence number.
- Include your Freepost address and licence details on return envelopes, forms or correspondence.
- Customers send their responses back to you without purchasing a stamp.
- You are charged only for the items returned through the service.
Key Benefits
- Increase response rates by removing postage costs for your customers.
- Provide a professional customer experience with prepaid return envelopes and forms.
- Only pay for replies received, helping you manage costs effectively.
- Ideal for marketing campaigns, customer surveys, applications, donations, voting forms and customer correspondence.
- Dedicated Freepost licence number assigned exclusively to your business.
Service Details
- Annual Freepost licences available
- Local service only
- Unique Freepost licence number provided
- Suitable for business reply mail and customer correspondence
