Response services

Our business response services help improve customer response rates as your customers can get in touch with you for free.

Removing the cost of postage makes it quick and easy for customers to reply to correspondence and campaigns. Both our Business Reply and Freepost services are ideal for improving your customer response rates. And you will only pay for the customer responses you receive.

Business Reply vs. Freepost
Business Reply

Our Business Reply service enables you to pre-print reply cards or envelopes with your address and pre-paid postage, removing the need for customers to address and stamp envelopes themselves. 

Business Freepost

Alternatively, our Freepost Service offers even more flexibility, allocating you a simple Freepost number for customers to use when addressing a response to your business - perfect for customer engagement to promotional campaigns or regular customer mailings.


*Business Freepost and Reply licenses are available on an annual basis.

Contact us for further information

For more information and prices for this service, please contact our Business Relations Team on (01534) 616617 or email us

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