SecureDrop

Want parcels delivered even when you’re not home? Our free SecureDrop service lets you select a safe and weather-proof location within your home grounds as an alternative to your letterbox, so you can receive larger items and even those requiring a signature when you’re not home. 

The location must be on your property - ideally a porch, shed, garage, log store.

If there is no answer, at your door we will deliver to your SecureDrop location. We will put a card through your door to let you know your package has been safely delivered – or, if we have your email address, we will take a photo and send it to you.

Set up your free

SecureDrop

Setup your SecureDrop with your domestic address in your account.

New and improved SecureDrop service - coming to you soon!

Following a successful pilot, we're currently in the process of rolling out island-wide, a new enhanced digital service with the use of etags. This is a phased approach with rounds in St Mary, St John and St Lawrence currently being completed. Click here to find out more.

 

Following a successful pilot, we are currently in the process of updating our SecureDrop service with the use of eTags. This a phased approach and is being rolled out round-by-round to existing customers. The delivery eTags are small and discreet and will be affixed in a visible location at your normal delivery point. When a delivery officer scans your eTag using their handheld device, it will a) provide us with delivery information for your property b) act as proof of delivery for your items  c) send you an email delivery notification. By affixing an eTag, we can provide an improved and more reliable service as no matter which delivery officer is on your round, they will always have the correct delivery instructions when they arrive at your property as this will be stored on your digital tag.

SecureDrop enables Jersey Post to leave any item, including those that require a signature on delivery, in your designated SecureDrop location. We provide you with a barcode to stick in your SecureDrop location that is scanned in lieu of taking a signature. This provides us with the time and proof that your item has been delivered.

Please contact our Customer Care team on 616616 and they will be able to help you set this up.

Need more help and advice? Visit our FAQ Section

Redeliveries

Missed a delivery? To provide our customers with greater convenience and flexibility, redeliveries can be arranged online.

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Avoid customs delays

Goods and services tax (GST) must be paid on all items entering Jersey above a certain cost threshold. Avoid delays to your items by pre-paying GST.

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Order from your favourite UK stores

Did you know you can order from any UK store with Ship2Me? Order from your favourite UK stores with this service.

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