If you need to speak to us about one of our services or a problem, you can get in touch with our Customer Care team.
To help solve your query as quickly as possible, please provide as much information as possible – address, tracking number and where your item is being sent to and from.
If you're contacting us about tracking a parcel, please use the tracking tool on our website or the website of the carrier sending your item (that you would have received a notification from). We can only track an item once it arrives with us in Jersey. If your item hasn’t arrived in Jersey, please contact the retailer/sender/carrier.
You may find the answer to your question in our FAQs.
If you need help with or have a question about your mail you can get in touch with our Customer Care team.
Email: customercare@jerseypost.com during
If you're interested in becoming a client of ours or if you would like to know more get in touch with our Business Team.
Email: business@jerseypost.com
If you have questions regarding a vacancy, or would like to know more about working for Jersey Post contact our HR team.
Email: recruitment@jerseypost.com
If you're a journalist looking to make an enquiry, contact our Marketing Team.
Email: marketing@jerseypost.com
