The track and trace service available on this website can track any item that has been posted from Jersey to any country in the world, provided that the service used was a trackable service.

If you are trying to track an item being sent to Jersey, you will need to make sure that you are using the tracking service for the postal authority in the country where the item was originally posted. You should also make sure that you have the correct tracking number to hand.

Please note that numbers prefixed with UM signify an untracked service and will not return full tracking events.

Jersey Post aims to process mail as quickly as possible once received on-island (subject to customs clearance). Royal Mail First Class and Special Delivery items are delivered within two working days from receipt at our Jersey depot. Royal Mail Second Class items are delivered within three working days of receipt at our Jersey depot. If your item hasn’t arrived in Jersey, please get in touch with the sender or carrier to request an update on the progress of your item.