If you have any issue with the delivery service which we are providing you with, please contact Customer Care team on 616616 or email customercare@jerseypost.com. We will need to take further details so that we can log the matter and investigate further in order to resolve any issues arising.

If an item has arrived damaged, you will need to contact the sender. Claim for damaged items have to be initiated in the country where the item was originally posted.

Yes, you can apply to change your property name. Contact our Customer Care team on (01534) 616616 or customercare@jerseypost.com. They will be able to process the name change as long as there isn't an existing property with that name in the same parish/postcode area.

To exercise your rights, please visit our Data Protection and Privacy policy pages on our website.