FREE 24/7 Parcel Collection

Our free parcel lockers are ideal for customers who need a secure, convenient location from which to collect parcels. Any item, even those that usually require a signature, can be delivered straight into a secure 24/7 locker for you to collect at your leisure.

Secure lockers are available throughout the Island in six convenient locations including Broad Street Post Office, Rue des Pres Post Office, outside B&Q on Queen’s Road and the Co-Op in St. Peter. For every delivery, we will send you a notification email and text message, along with a unique locker code, letting you know your item is awaiting collection at your convenience.

As well as providing you with a convenient collection service, our parcel lockers also help in our ambitions to reduce our carbon emissions, by reducing transport emissions two-fold; both through our consolidated deliveries and by negating the need for you to drive to our headquarters to collect your parcels if you can travel to a locker bank nearer to your home or work.

Manage Your

Parcel Lockers Online

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Manage your 24/7 Parcel Collection locker preferences, view delivery history and explore our range of consumer services.

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How it works

1) Sign-up for the service

Register online or log-in to your account and select 24/7 Parcel Collection from the services list. This service is FREE of charge.

2) Choose your locker

Select your locker preference(s) from our 6 available locker locations. These include Broad Street, Springfield, B&Q, Rue des Pres, Coop St Peter and Red Houses.

3) Add your JPID

Add your unique Jersey Post identification number (JPID) to the top line of your address for any item you'd like delivered to your locker.

4) Collect your item

We'll notify you when your item is ready for collection from your chosen locker location. Use the unique code you receive to access the locker and collect your delivery. 

See how easy it is to collect your deliveries at any time of the day, or night.

Our 24/7 Parcel Collection service is free to use! If you've not registered on our website before you'll be asked to provide card details to verify your identity, but we won't charge you for this service.

If you would like to sign up for our 24/7 Parcel Collection service and have items delivered to a parcel locker at one of our six conveniently placed locker banks, you can do this online via our Account section. Please click here to start the process. You will need to have a credit or debit card to hand to complete this.

We have six convenient island-wide locations:

  • Rue des Pres Postal HQ - St Saviour
  • Broad Street Post Office - St Helier
  • B&Q/The Powerhouse - St Helier
  • Springfield Stadium - St Helier
  • Co-operative Grand Marche - St Peter
  • Co-operative Red Houses - St Brelade

If an item we receive for you is too big to fit in the lockers, our Customer Care team will contact you to collect the item from RDP or to rearrange a delivery.  

Need more help and advice? Visit our FAQ Section

SecureDrop

Our free SecureDrop service let's you choose a safe, weather-proof location within your home grounds to use as an alternative to your letterbox for parcels and even deliveries requiring a signature.

Find out more

Avoid customs delays

Goods and services tax (GST) must be paid on all items entering Jersey that exceed the threshold of £135. Avoid delays to your items by pre-paying the GST online.

Find out more

Track and trace

Track the progress of your item, enter the tracking number: