Premium Cover

If your item is valuable, you may want to enhance the level of compensation available by adding additional cover in the unlikely event of loss or damage.

  • Our Signed For premium service already includes compensation cover of up to £30.00 as standard.
  • Our Tracked and Tracked & Signed premium services includes compensation cover of up to £100.00 as standard.
  • Only our Courier service provides compensation in the event of delayed arrival.

The postage rate you pay will be calculated by the format, weight of item and destination of the item, with the additional price of the cover option shown below.

Please note, our compensation cover does not include cover for delayed delivery. 

Supply Chain Disruption
The impact of Covid19 has caused ongoing challenges within the postal industry. As a result, we have suspended compensation on international items that are not delivered within the given timeframe or lost, and we cannot guarantee next day services to the UK.

Service Updates
Cover (up to) £100 £500 £1,000 £2,500
Signed For 3.50 £8.50 N/A N/A
Tracked & Signed Included £8.50 £13.50 £25.00
Courier Included Included £13.50 £25.00

*Please note, a maximum level of cover of £100 is available to Rest of World destinations, and a maximum level of cover of £500 to European destinations.

For next day delivery to the UK use our Courier service, available online or over the counter. Alternatively, consider our Tracked & Signed service, with an expected next day delivery. Due to customs import restrictions, we are unable to guarantee next day delivery of goods or merchandise to the UK. In addition, please note that adverse weather may impact on services as they are reliant on mail plane arrival and departure.

It is very difficult to provide exact delivery timescales to off-island addresses as there are so many factors outside of Jersey Post's control e.g. weather, transport delays, processing in the destination country etc. However, as a rough guide we say: UK, other Channel Islands and Isle of Man - 3-5 working days. European addresses - 7-10 working days and Rest of World destinations up to 10-12 working days. Please note - these timescales are for letters and documents. Due to Customs restrictions and controls in other countries it is impossible to provide delivery estimates for goods or merchandise.

Need more help and advice? Visit our FAQ Section

Protect your items

Sending something valuable? Add compensation cover to your postal items for better piece of mind.

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What can I send?

Did you know some common items such as nail varnish and batteries are considered dangerous and restricted from the postal network? Find out what is safe to send.


Get proof of delivery

Keep tabs on your items progress by using our tracked and signed for services ideal for important or valuable deliveries.

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