Sending to Europe and Rest of World
Our approach to postage makes it easier for you to choose the right service when sending items of mail to anywhere in the world. Simply choose the postage format and destination and then add tracking, enhanced compensation or an express delivery time as needed.
This page contains our current rates as of 1 January 2023 for Standard and Premium postage services, which are available to purchase from any post office around the island.
Benefit from a 2% discount when purchasing postage online!
IMPORTANT: New customs requirements for sending items off-island
Driven by Universal Postal Union (UPU) regulatory changes, anyone sending parcels that contain goods outside of Jersey, including the UK and internationally, must provide electronic pre-advice customs information.
Find the relevant postage price for your item by selecting its format, weight and destination from the table below.
Important Regulatory Changes:
- International Mail Formats - Items of mail containing goods can only be sent as Parcel and Large Parcel mail formats to International destinations. Letter and Large Letter mail formats are only to be used for items of mail containing documents. Whilst an item of mail containing goods may fit into a letter format, it must be charged and sent as a parcel format due to the UPU regulatory changes.
- New customs requirements - Parcels that contain goods being sent to the UK and internationally, must have electronic pre-advice customs information.
| Mail Format | Weight | Europe | Rest of World |
|---|---|---|---|
| Letter | 100g | £1.85 | £2.55 |
| Large Letter | 100g | £3.25 | £4.20 |
| 250g | £5.04 | £8.26 | |
| 500g | £9.08 | £14.52 | |
| 750g | n/a | n/a | |
| Parcel | 250g | £5.80 | £8.49 |
| 500g | £11.40 | £16.60 | |
| 1kg | £19.10 | £30.60 | |
| 1.5kg | £26.60 | £44.60 | |
| 2kg | £33.80 | £58.70 | |
| Large Parcel | 5kg | £79.40 | £100.70 |
| 10kg | £99.10 | £141.00 | |
| 20kg | £132.70 | £217.40 | |
| 30kg | £161.30 | £289.90 |
Letter & Parcel Specifications
Large Parcels
Any item that exceeds either the measurements or the weight of a Parcel shown above is classified as a Large Parcel. Most destinations accept Large Parcels up to a maximum of 30kg, but there are some destinations that will only accept 20kg or less. For items that are 20kg or more, please visit one of our post offices as this service is currently unavailable online. See our Large Parcel destination guide for more information.
Some things need extra special treatment when sending, an important document perhaps, valuable goods or a time critical item. Choose Signed-for to gain assurance that someone had accepted the delivery, or choose Tracked & Signed to monitor the item on its journey. Alternatively, choose Courier to add extra special handling and monitoring provided by our global delivery partner FedEx.
| Premium Service | Local | UK, IoM and other Ci | Europe | Rest of World |
|---|---|---|---|---|
| Signed For | n/a | £2.95 | £3.95 | £4.95 |
| Tracked & Signed | £1.95 | £6.95 | £7.95 | £8.95 |
| Courier | £7.00 | £16.00 | £26.00 | £31.00 |
*Please note not all Premium Service options are available to all destinations. For more information see our Signed For or Tracked & Signed services.
You can claim up to £30 in the unlikely event of an item being lost or damaged. Choose to enhance this compensation level by selecting one of the options below.
| Cover (up to) | £100 | £500 | £1,000 | £2,500 |
|---|---|---|---|---|
| Signed For | 3.50 | £8.50 | N/A | N/A |
| Tracked & Signed | Included | £8.50 | £13.50 | £25.00 |
| Courier | Included | Included | £13.50 | £25.00 |
*Please note, a maximum level of cover of £100 is available to Rest of World destinations, and a maximum level of cover of £500 to European destinations.
If your item needs delivering as early as possible or on Saturday, choose one of our Express options below.
| Premium Express | Local | UK, IoM and other CI | Europe | Rest of World |
|---|---|---|---|---|
| Deliver by 9:00am | N/A | £6.00 | N/A | N/A |
| Deliver on Saturday | N/A | £3.00 | N/A | N/A |
*Please note, these services are only available for items under 2kg and recommended for documents only.
For express delivery to Europe and Rest of the World, please see our Courier service.
VAT must be paid on most items sent from Jersey to the UK. As a personal customer, any items that you have sold via an online selling website, are subject to VAT. Any gifts you are sending that exceed a retail value of £39.00 may need to have VAT paid on them and it is advisable to do so at the time of sending, as Royal Mail add an additional £8 handling fee. If you are a business sending items that have been sold online, you will need to pay VAT on any item that you are posting to customers based in the UK. VAT relief was previously allowed for goods less than £15 but this is no longer the case. For more information visit www.gov.je.
It is very difficult to provide exact delivery timescales to off-island addresses as there are so many factors outside of Jersey Post's control e.g. weather, transport delays, processing in the destination country etc. However, as a rough guide we say: UK, other Channel Islands and Isle of Man - 3-5 working days. European addresses - 7-10 working days and Rest of World destinations up to 10-12 working days. Please note - these timescales are for letters and documents. Due to Customs restrictions and controls in other countries it is impossible to provide delivery estimates for goods or merchandise.
We estimate 3-5 working days for any returns and up to 14 working days for refunds for the retailers we have agreements with. Click here to find out who those retailers are.
We are unable to provide a delivery time frame for the Royal Mail returns as this is not a tracked service and is used at your own risk.
What can I send?
Did you know some common items such as nail varnish and batteries are considered dangerous and restricted from the postal network? Find out what is safe to send.
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How to address your mail
View our guidelines and addressing standards to ensure hassle free delivery of your mail.
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Protect your items
Sending something valuable? Add compensation cover to your postal items for better piece of mind.
Find out more