Christmas Information

With Christmas just around the corner, here you’ll find all the information you need on post office opening times, last posting dates, postage prices and promotions for 2021.

We would like to remind our customers that we continue to experience disruptions to our post and logistic services due to ongoing COVID-19 reduction measures. Although outbound items are leaving Jersey on time, we are seeing disruptions further down the supply chain, causing delays to items arriving at their destinations on time. Unfortunately, these disruptions are out of our control, but we are working with our partners to maintain steady services across the globe.

To ensure items stand the best chance of arriving on time, Islanders are encouraged to do their online shopping as early as possible and to post items with plenty of time using our tracked and signed or FedEx courier service. 

Buy postage online

Use our fast and flexible online postage tool to create, buy and print your postage labels at a time and place that’s convenient for you. Simply print and affix the labels to your parcels and drop them at your nearest post office.

Buy postage online

Last Posting Dates

These are the recommended last posting dates from Jersey to these destinations:

Letters, Cards and Documents
Destination Last Posting Date Additional Information
Jersey Thursday 23 December By 8am Post Boxes / by 4pm Sub Post Offices
Jersey Friday 24 December (by 6am) Broad Street and Rue des Pres Post Offices only
UK, IoM and other CI Wednesday 15 December  
UK, IoM and other CI Friday 17 December Tracked & Signed service**
Europe Wednesday 1 December*  
Rest of World Monday 29 November*  

*Latest recommended posting dates are correct at the time of publishing and are subject to change. Dates can vary according to the country. Click here for country-specific details. 

**We advise customers to send items using our tracked and sign service as this will stand the best chance of a delivery attempt during this period of extraordinary measures. We are also not guaranteeing next day delivery services and have suspended the payment of compensation for items lost or damaged to international destinations. 

Please note: items of mail containing Goods and Merchandise can only be sent as Parcel and Large Parcel formats.

Parcels, Gifts & Merchandise
Destination Last Posting Date Additional Information
Jersey Wednesday 22 December  
UK, IOM and other CI Monday 13 December  
UK, IOM and other CI Wednesday 15 December Tracked & Signed** up to 10kg (Prepaid VAT)
UK, IOM and other CI Tuesday 14 December Tracked & Signed** up to 10kg (Without prepaid VAT)
Europe Monday 29 November*  
Rest of World Monday 22 November*  

*Dates can vary according to the country. Click here for country-specific details. 

**We advise customers to send items using our tracked and sign service as this will stand the best chance of a delivery attempt during this period of extraordinary measures. We are also not guaranteeing next day delivery services and have suspended the payment of compensation for items lost or damaged to international destinations. 

Please note: items of mail containing Goods and Merchandise can only be sent as Parcel and Large Parcel formats. 

Reduced Christmas Posting Rates

To help you keep in touch with family and friends during the festive period, Christmas themed stamps will be on sale at reduced prices for card and letter-sized items from Monday 22 November until Friday 3 December 2021* at all post offices.

Reduced Stamp Prices
Destination Weight (up to) Reduced price Original price
Jersey Local Letter 100g 46p 54p
UK (other CI & IOM) 100g 66p 74p
Europe 100g 88p £1.00
Jersey Large Letter 100g 74p 88p
UK Large Letter 100g £1.00 £1.25
International 100g £1.25 £1.30

*After 3 December, normal postage rates apply. Reduced stamps can still be used but please add additional postage to avoid surcharges and potential delays. 

Opening Times

Broad Street and Rue Des Pres post office and parcel collection will be open at the following times between 27 November and 31 December 2021.

Broad Street Post Office
Date Time
Monday, Tuesday, Wednesday, Friday 08:30 - 17:00
Thursday 08:30 - 18:00
Saturday (commencing 27 Nov) 08:30 - 16:00
Sunday Closed
Except  
Thursday 23 + 30 08:30 - 17:00
Friday 24 + 31 08:30 - 13:00

Customers are advised to collect their items promptly from our Rue des Pres parcel collection depot to avoid items being returned to sender.

Customer Care Opening Times 

Please note we are not open on Public or Bank Holidays, so we will be closed on the 27th, 28th December and 3rd January 2022. Normal opening hours resume from 4 January 2022. 

Date (from) Date (to) Time
Saturday 27 November Saturday 18 December 08:30 - 14:00
Friday 24 December Friday 31 December 08:30 - 15:00

Business Collection times 

Please make a note of our business collection times during the Christmas period. If you wish to post mail on the dates we are not collecting, you can do so by visiting our Broad Street and Rue des Pres post offices before 3pm.

Business Collection times
Day Collection
Thursday 23 December Yes
Friday 24 December No
Monday 27 December No
Tuesday 28 December No
Wednesday 29 December Yes
Thursday 30 December No
Friday 31 December No
Monday 3 January No
Tuesday 4 January Yes

There continues to be significant delays to a number of countries right now due to a lack of available transport links and suspension of certain country’s postal operations. Due to rapidly changing embargoes and surcharges worldwide, customers may be advised that mail cannot be accepted or that there is a surcharge to send mail to certain countries. The situation is changing weekly and, hopefully, will improve as air freight and other restrictions are lifted.

Customers sending mail should consider using our ‘tracked and signed’ services as this will stand the best chance of a delivery attempt during this period of extraordinary measures. 

Unfortunately, due to the disruption caused to the global mail service by the ongoing COVID-19 pandemic, we are unable to offer compensation for lost or delayed items.  Postal operators and delivery transport networks around the world have been negatively impacted, with many unable to guarantee their delivery standards. As a result of these disruptions, Jersey Post ceased offering compensation for any items posted after 18 March 2020.  

Need more help and advice? Visit our FAQ Section

Addressing Standards

View our guidelines and addressing standards to ensure hassle-free delivery of your mail.

Addressing Standards

What can I send?

Did you know some common items such as nail varnish and batteries are considered dangerous and restricted from the postal network? Find out what is safe to send.

Dangerous and Restricted Goods

Need your item delivered quickly?

Express delivery is a premium option that can be added to any item to ensure a speedy delivery.

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